SHIPPING

All orders are processed Monday to Friday between 8AM-5PM however in busy periods this time frame may be delayed.

If your order is placed after 3PM AWST it will be processed the next day. Once your order is processed you will receive a notification via email.

Orders are usually shipped within 48 hours once processing has been completed.

Please note that for personalised items we need time to make your custom gift. This can usually take us past the 48 hours sometimes. 

STANDARD SHIPPING

• Delivered within 3 - 10 business days within Australia 
• Standard shipping has a flat fee of $8.99
• Shipping time may vary according to Australia Post time frames and zones and does not include order processing time

EXPRESS SHIPPING

• Delivered within 1 - 3 business days within Australia
• $14.99
• Shipping time may vary according to Australia Post time frames and zones and does not include order processing time

INTERNATIONAL SHIPPING

• At the current moment we only Ship and Sell to Australia.

CONTACT INFORMATION 

For customer care contact us via our contact form.

All items to be posted to:

Funky Gifts  
PO Box 1229 
WANGARA DC WA 6947​

Operating hours: Monday – Friday 9AM – 5PM AWST

RETURNS

Funky Gifts is confident that you will be happy with your purchase. If for any reason this is not the case, you are able to return your purchase within 14 days of the delivery date.

• ​Make sure your item is in original, unworn condition with tags. Any returns must not show any visible signs of wear and should be returned in the original packaging, with no damage to the garment

• ​Place your items into a satchel or postage box. (We recommend using an Australia post satchel, but returns can be sent back any way you prefer. We highly recommend using a trackable postage service. Funky Gifts will not take responsibility for returned items not received if registered post is not used.)
• For personalised items funky gifts cannot accept returns. Funky Gifts will only accept returns if the goods are faulty. 

Please address your package to:

Funky Gifts.  
PO Box 1229 
WANGARA DC WA 6947​

• Once your package arrives into our head office, one of our customer service representatives will be in contact to process your return. Please allow up to 14 days for exchanges or refunds to be processed.

• The customer is responsible for all associated costs to return items to us (unless faulty).
• Refunds will automatically be credited to your account or you can request a replacement. 

FAULTY OR INCORRECT ITEMS

• For faulty, incorrect size or wrong item received contact us using out contact form here
• Please include any photos and a description of the item and its fault.
• Our representative will be in contact to advise you where to send the item.
• If you don’t like the item or it does not fit correctly send it back and we will provide you with a credit or replacement.

STOCK ON SALE

• All SALE items are final and cannot be returned, exchanged or refunded

PERSONALISED ITEMS: 

Funky Gifts cannot accept returns on personalised items due to change of mind. We can only accept returns on personalised items if they are faulty. Note that we do quality control before we ship out all our items.